Frequently Asked Questions
Quick answers to common questions
General
What industries do you serve?
We serve diverse industries including BFSI (Banking, Financial Services & Insurance), E-commerce, Healthcare, Manufacturing, Retail, Education, and Government sectors across India.
Projects
What is your typical project timeline?
Project timelines vary based on complexity. Small projects (website development) take 4-6 weeks, medium projects (mobile apps) take 3-4 months, and large enterprise projects (cloud migration, ERP) can take 6-12 months. We provide detailed timelines during project planning.
Support
Do you provide post-deployment support?
Yes, we offer comprehensive AMC (Annual Maintenance Contract) packages including 24/7 support, bug fixes, updates, performance monitoring, and enhancement services. Our support team is available via phone, email, and ticketing system.
Pricing
What is your pricing model?
We offer flexible pricing models: Fixed Price (for well-defined projects), Time & Material (for evolving requirements), Dedicated Team (for long-term engagements), and Retainer (for ongoing services). Pricing depends on project scope, technology stack, and team size.
Compliance
Are you ISO certified?
Yes, CyberOnAir is ISO 9001:2015 certified for quality management and ISO 27001:2013 certified for information security. We also follow industry best practices including CMMI Level 3, Agile, and DevOps methodologies.
Startups
Do you work with startups?
Absolutely! We have a dedicated Startup Program offering discounted rates, flexible payment terms, and mentorship for early-stage startups. We have helped 50+ Indian startups build their technology foundation.
Technology
What technologies do you specialize in?
We specialize in modern technologies including React, Next.js, Node.js, Python, Java, .NET, React Native, Flutter for development; AWS, Azure, Google Cloud for cloud; and various AI/ML frameworks. We continuously update our tech stack.
Security
How do you ensure data security?
We implement industry-standard security measures including encryption, secure coding practices, regular security audits, penetration testing, access controls, and compliance with GDPR, ISO 27001, and Indian data protection laws.